PRIVACY POLICY

1. Introduction

Business Profilers SAS places great importance on the protection of your personal data and the respect of your privacy. This privacy policy informs you about how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data controller

3. Data collected

We collect the following categories of data:

3.1 Identification data

• First and last name
• Email address
• Phone number
• Postal address
• Company and job title

3.2 Connection data

• IP address
• Connection logs
• Browser type
• Pages visited

3.3 Transaction data

• Booking history
• Payment data (processed by our provider Stripe)
• Invoices

4. Purposes of processing

Your personal data is collected for the following purposes:

• Booking and order management
• Payment processing
• Communication regarding your bookings
• Sending newsletters and commercial information (with your consent)
• Improvement of our services
• Compliance with our legal and regulatory obligations
• Handling complaints and customer service

5. Legal basis for processing

The processing of your data is based on the following legal grounds:

• Contract performance: for the management of your bookings and orders
• Consent: for sending marketing communications
• Legal obligation: for retention of invoices and accounting documents
• Legitimate interest: for improvement of our services and the security of our platform

6. Data recipients

Your data may be shared with the following recipients:

• Our internal teams (customer service, accounting, technical)
• Our service providers (hosting, payment, email)
• The organisers of the events for which you make a booking
• Administrative or judicial authorities if required by law

We ensure that our processors offer sufficient guarantees regarding the protection of personal data.

7. Retention period

Your data is retained for the following periods:

• Customer data: 3 years after the last interaction
• Billing data: 10 years (legal obligation)
• Connection data: 1 year
• Cookies: 13 months maximum

8. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain confirmation that your data is being processed and access this data
• Right to rectification: request the correction of inaccurate data
• Right to erasure: request the deletion of your data
• Right to restriction: request restriction of processing
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: at any time for processing based on consent

To exercise your rights, contact us at: yael@businessprofilers.fr

You may also lodge a complaint with the French data protection authority (CNIL): www.cnil.fr

9. Cookies

Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

9.1 Types of cookies used

• Essential cookies: necessary for the operation of the site
• Performance cookies: to analyse the use of the site
• Functional cookies: to remember your preferences

9.2 Cookie management

You can configure your browser to refuse cookies. However, some features of the site may not work properly.

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

These measures include in particular:

• Encryption of sensitive data (SSL/TLS)
• Strict access controls
• Regular backups
• Staff training

11. Contact

For any questions regarding this privacy policy or the processing of your personal data, you can contact us: